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Originally Posted by Tober
Disappointing. Hopefully they can sort it for you. I got a confirmation that the same 'fix' can be applied to my car but it seems it might come at a cost - circa £250! So some further discussion required it seems
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I think I'm in the same boat. Apparently untethered preconditioning will not work as standard. It's an optional extra (software update) which costs about £300 according to my dealer.
I think I'll keep the money and plug it in!