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Old Jul 2nd, 2012, 11:24   #6
psidhu
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Last Online: Feb 10th, 2013 22:01
Join Date: Dec 2010
Location: Belfast
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A crowd called Unit Exchange. They were brilliant, picked up the unit from a garge in Belfast and would have had it back within 3-4 days (their time was only 1-2 hours!). I found them on the internet. They were knowledgable and polite, which is more than I can say for SMW Volvo in Belfast and Volvo Customer Relations (who seemed to me more interested in getting me to say that I knew I was driving the car away from the dealer at my own risk). I did phone a Volvo dealer in Warwick and they told me the part was unavailable in the UK, would take 4 days to arrive from Sweden and the cost was £650. The problem with the alternator was a burnt out rectifier diode which you can buy on ebay for a few pounds. I think that Volvo dealers and their mechanics ( or technicians!) lack the knowledge and expertise to do anything other than replace parts which are priced exorbitantly.
I emailed Volvo Global Customer Relations on Friday and am still awaiting a reply
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