Thanks Harley and SwissXC90.
The scenario I have described in observation 1 is after I took out the battery and left it connected to my charger for almost a week. I have been in touch with the battery supplier over email (as the battery is in warranty) and according to the voltage reading, they believe the battery is fine. I don't know how can I be sure, perhaps, other than having a loner battery as Harley Dave suggested above. My battery charger tells me the battery is good (although it may not be very smart).
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