kev240
Apr 13th, 2006, 10:11
Just a wee warning about Airport 'Security' Parking, I returned from my holiday to find that my car had been damaged in a secure airport car park, and now the firm are not very forthcoming with accepting responsibility for the damage.
On arrival at the parking area, I transfered my cases to the waiting mini-bus that was to take us to the airport, handed the keys over, and watched as it was driven into the 'secure' parking area. On my return the car was waiting at the reception area for me to uplift, but someone had attempted to enter the car, and I found five/six small dents, broken paintwork, and numerous scratches around the passenger door lock/handle, and a couple of small dents and similar damage on the leading edge of the bonnet above the lock area. Estimates for the damage are £375 - £400, firm are not happy to pay out stating they "check cars on their arrival and on return, and premises are covered by cctv", unfortunately they cannot find any paperwork regarding arrival check, and nothing on cctv.
Please make sure when you leave your car at these places, a member of staff checks your car when you arrive, noting any defects, take a note of their name, it might help if you have the same trouble as me.
Also check the small print when you book, most of their insurance's only 'cover' theft or attempted theft, and do not cover vandalism or accidental damage while your car is in their 'secure' parking area.
At least they attempted to steal a quality car, 940 turbo estate, and leave all the other inferior cars, BMW's,Merc's, Audi's, untouched !!!
On arrival at the parking area, I transfered my cases to the waiting mini-bus that was to take us to the airport, handed the keys over, and watched as it was driven into the 'secure' parking area. On my return the car was waiting at the reception area for me to uplift, but someone had attempted to enter the car, and I found five/six small dents, broken paintwork, and numerous scratches around the passenger door lock/handle, and a couple of small dents and similar damage on the leading edge of the bonnet above the lock area. Estimates for the damage are £375 - £400, firm are not happy to pay out stating they "check cars on their arrival and on return, and premises are covered by cctv", unfortunately they cannot find any paperwork regarding arrival check, and nothing on cctv.
Please make sure when you leave your car at these places, a member of staff checks your car when you arrive, noting any defects, take a note of their name, it might help if you have the same trouble as me.
Also check the small print when you book, most of their insurance's only 'cover' theft or attempted theft, and do not cover vandalism or accidental damage while your car is in their 'secure' parking area.
At least they attempted to steal a quality car, 940 turbo estate, and leave all the other inferior cars, BMW's,Merc's, Audi's, untouched !!!