Ordered my XC90 T8 on 22nd May, dealer reckons it'll be with them on the 6th September, ~1 week PDI and I should have it by the 13th or so.
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Cool, thanks - will give them a shout later this week and see if anything's changed!
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My T8 was due last week of november or early december.
got a call from the dealer today informing me that the car will be arriving on the 28 of september! two months before the ETA. it's good news, indeed but I don't understand how volvo can deliver a car 2 months in advance. Is their production planning totally erratic or the T8 demand is lower than their expectations, I wonder. |
Contacted dealer yesterday - car showing as "factory complete" so presumably waiting to be sent over. Lease co have confirmed I should be able to collect on 15/9, so two weeks today.
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So. It's the business day before my car is due to arrive in the dealers (Monday). Gave them a little call just to see if I can pick up Thursday, maybe Friday. Get an email back - it's delayed three weeks so now the 25th. Beyond angry, not only have I had to constantly contact them for a date, they haven't bothered to let me now of the delay. On the point of telling them to shove the order.
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Once you have your car, is there another dealership nearby where you can go for servicing etc.?
That at least will punish them for such awful customer service. |
I've now been told my car was chosen for a "random" emissions check by a third party so is still at the factory. I've explained my concern isn't that but that no one bothered to tell me, but they say they didn't know until today. A total load of BS and I don't buy that they don't know what they're getting until the day it's delivered. Have shouted and ranted at them but not much I can do. Definitely taking it elsewhere for servicing. Am so disappointed, it's a crappy end to a crappy day.
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That seems weird timing anyway - once it's been tested you'd think they'd get it sent over immediately - which means about ten days?
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