Update. Mill Volvo have carried out the reseal and thankfully the screen did not crack and so far all is well. The interior smells fresher too!

Borrowed a demo V60 D4 AWD for the day so cant complain.

Sorry S60RDesign re your problems. It is a right pain. Hopefully a dealer near you can support you as Mill did for me. Good luck.

Thanks, glad you got yours fixed. Mine was sorted too by John Darke in Louth - the screen survived and no issues since. Just a shame so many are having this problem

Hi, I would like to join this club. I reluctantly concede that a leaking windscreen is the cause of my problems so add my car to the list. I have called my supplying dealer am I am waiting to hear back. I've had many a trouble-free years with my car so can't really complain but if VCUK knew about it they could have sorted it out sooner rather than leave me with a wet passenger footwell.

Update
 

Dealer confirmed that windscreen bonding had failed. Quoted £180 to remove windscreen and replace. I asked if the repair would be covered by VCUK but they said unlikely covered under warranty. I called VCUK directly who confirmed they would cover the cost of repair. Needless to say, very pleased that VCUK have done right by me even on my almost 8 year old XC60.

Yep bought my 09 D5 in September 17, noticed passenger footwell was wet couple of days later. Car sales garage had screen removed and resealed. Been ok since but just noticed the other day a dribble of water at the bottom of the front of passenger door running into footwell again.
Not sure if this is the windscreen or a window/door seal yet.

Hmmm
 

Yes, can confirm our 2009 plate XC60 has had the proverbial sloshing for a while and now had a confirmed windscreen leak. (It's been permanently garaged over the winter whilst we were away so no current sloshing)

We were dreading having to take it to our local Volvo dealer who charges £100+VAT to even look at a problem and we've never been very happy with them. But someone let slip they don't do the screen work themselves. We found a screen specialist (Scotglass) who confirmed they would get a proper Volvo screen if needed and took the car there.

They removed the screen easily - the bonding had gone pretty much all across the top of the screen, and clearly the rest of the bonding was so poor that the screen came out with no breakage. Rebonded and now waiting to see if the slohing returns.

Kudos to Scotglass

Though we would have liked VCUK to have paid but it wsn't expensive as no new screen and we're prepared to pay to avoid the hassle of dealing with Volvo.

Hi,

@Supermum

This will be to do with the drains from the sunroof being blocked. They run down the inside of the car in the front windscreen supports (not very usefully behind the airbags). These can be cleaned out using wire with a pipecleaner (or similar) attached to the end. If you search youtube, there's a few videos to show you in more detail.

Same here too, top bond completely gone on window screen
 

My XC60, 2011 , brought second hand 3 months old noticed water dripping inside , fortunately for me I had a rock hit the window screen resulting in a new screen being required. Watched the auto glass guy remove the screen and he commented the top bond was not existent. Fingers crossed not more damp foot well .

2009 D5 XC60 screen re sealed for free!
 

so I bought our 2009 D5 xc60 from a private seller, on gumtree. During the the big heat we had a few months ago...

needless to say in the first big rain we had it leaked quite a bit. in the centre of the screen, and dripping out from the light unit and from under the mirror... My wife was furious at me for buying it.

So got on here, and a forum member suggested I take it to my local dealer.
So took the chance, with nothing to loose.

Had it booked in, next day had a call that it was all done, with 100% covered by volvo!
They also did a recall change on a pulley whilst it was in.

The only fee I had was £15 for a bit of wiring that needed chaging in the heating element in the camera and sensors bit in the top of screen for lane depart. (probably from water that got in?) they needed to change it before they could recalibrate it all.

Really amazed they re sealed it all free of charge even on a 9 year old car that I didn't purchase from them.
The guy booking it in said that it wasn't a recall issue but was a known fault. So it would have to be inspected first before they gave the go ahead. Someone had to come down to Cardiff to inspect it. All a lot of expense on volvos behalf. Great service!

So, I'm no longer in the wifes bad books, infact its the opposite for getting it fixed for free!

Well it rained today and the car revealed it's unbonded windscreen. Water running down the inside.
Upon further inspection, the screen moves away from the roof by a couple of mm.
I have contacted Volvo UK and they have suggested I contact my local dealer who are Stoneacre Lincoln.

Has anybody successfully had this work completed without any financial penalty to themselves?