Well I for one will never use you again. I'm insured with you just now and I changed my impreza to a volvo (5 groups lower) and the charges were ridiculous. My insurance increased and the staff were far from helpful. Even tried to cancel my policy but you wanted 2/3 of my premium to do so. Sales staff are great but customer service is terrible, will go to a decent company next time.

Hi

Sorry to hear you have been having problems. If you would like to PM me your reference and contact number I can get this looked into for you if that would help.

Thanks

Dan

Really??? Really 15%?? WOW ! I must've been on drugs then hahahah. You're even on few other forums and the same 15%discount or even 20%. Hahahha.
Tried a quote last year for my S class and was quoted £3k something when my renewal was £710. Even Barclays, Lloyds and Direct Line were close to £1k.
Same old tick selling some crap service for a hidden price and when you have an accident ..."u're nicked dude !Your premium will be the sky and the stars next year!" .

This is called FORCED SELLING ! Why admins of these forums are allowing these companies to advertise such insane services....corporate greed.


...and now don't even start to tell me that Adrian Flux is the best UK insurance coz u're not even a Specialist car insurance broker.

...and before you even try to assess some sort of risk for US-the drivers- try to write down a risk assessment and a method statement for time wasting. :)

Btw that method statement is your Code of practice. I wonder what BBA, Ombundsman and Uk Insurers would say about this :)

To be fair, they slaughtered everyone on price this year for me. Let see what next years renewal brings. I've always had good business with Flux. Long may it continue.

TT

Wowsers! Just had a quote for my XC90, £910 - sounds like a bargain, when Axa are quoting £342.97! Does anyone think the 15% will make a difference in influencing my decision to buy or not?

Hi,
I'm sorry we couldn't help. Unfortunately we are can't be competitive on every quotation, I only wish we could be!
Thanks for trying us though.
Regards,
Dan.

Please note this offer doesn't state you will get 15% discount but UP TO 15%..reminds me of insurance company's small print

I for one will never use again after the terrible way my wife was dealt with on her recent accident.

They recommended Trinity Lane in Malta - what a shower they were. We had business use but they couldn't provide a courtesy car even though it was in policy. Really business use but no car................................

As soon as policy comes to end so will Flux...........................

Hi there.
Sorry to hear about your bad experience.

Unfortunately, these days, many Insurance Underwriters do not guarantee a Courtessy Car in the event of an accident. It doesn't matter who you Insure through -
- If your vehicle is repairable after an accident, it is purely down to the garage in question as to whether they will/can offer you a courtessy vehicle, not the Insurers.
- If your vehicle is written off in an accident, most Uk Insurers simply will not cover you for a courtessy car at all! It is a sad fact, but true.

The above is the case with most Insurers in the Uk, although we always offer our clients a Guaranteed Courtessy car uprgrade on the policy for only £20 for the year that will cover you if the vehicle is written off or stolen.
Unfortunately, a lot of people opt for 'price' over 'cover' these days, but we always offer the best cover and options we can. to meet our clients' needs.


As a Broker, we are always on the lookout for feedback regarding the companies we use.
If you ever have bad service from one of our Insurers we can look to replace you to an alternative Underwriter at the renewal of your policy.

If you would like to PM me your details I can have a look into the above situation for you if it would help in any way.

Many Thanks,
Dan
Adrian Flux

Hi Dan,

I can't PM you as I've not got anywhere near 30 posts yet. Could you send me a message with a direct line to one of your team as I'll be renewing with you tomorrow and would like to take advantage of this discount?