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-   S60 & V60 '11-'18 / XC60 '09-'17 General (https://www.volvoforums.org.uk/forumdisplay.php?f=187)
-   -   Safety recall for cooling system - R10027 (https://www.volvoforums.org.uk/showthread.php?t=310636)

Zebster Oct 6th, 2020 13:15

Safety recall for cooling system - R10027
 
I hadn't heard anything about this problem until I got a recall notification through the post this morning; apparently trapped air in the cooling system can cause overheating, including the possibility of an engine bay fire! A bleeder hose needs to be fitted by a dealer. Affects 2014 - 2017 models.

DaveXC Oct 6th, 2020 15:14

Hi, I only heard about this last week, the previous owner was local and he put the letter from Volvo through my door.

I had the work done this morning, took about 15 minutes.

Chrisv60 Oct 6th, 2020 16:21

Aaaaaaaagh.

I think this is now recall no.5. Door safety loom, EGR cooler (several visits), manifold, seat belt and now water hose.

Keeps the dealers busy I suppose.

Zebster Oct 6th, 2020 16:22

Quote:

Originally Posted by Chrisv60 (Post 2671064)
Aaaaaaaagh.

I think this is now recall no.5. Door safety loom, EGR cooler (several visits), manifold, seat belt and now water hose.

Keeps the dealers busy I suppose.

Strangely, mine's not been recalled for the seatbelt issue. Maybe the R-Design seats aren't affected?

Clan Oct 6th, 2020 16:24

Quote:

Originally Posted by Chrisv60 (Post 2671064)
Aaaaaaaagh.

I think this is now recall no.5. Door safety loom, EGR cooler (several visits), manifold, seat belt and now water hose.

Keeps the dealers busy I suppose.

they are run off their feet with new car preparation .

Discombobulated Oct 6th, 2020 22:07

Quote:

Originally Posted by Zebster (Post 2671065)
Strangely, mine's not been recalled for the seatbelt issue. Maybe the R-Design seats aren't affected?

Hi Zebster, our R-Design had a letter about the seatbelts, my missus asked about this when it went for service (it’s her car) and she was told there’s no recall yet, just to keep an eye on them and we’ll be notified when there’s a solution.

Cheers, Luke

dhr90 Oct 7th, 2020 00:42

Does this effect more than one type of engine? Ie just D4? Or D4 VEA and D5 5 cylinder for instance?

Zebster Oct 7th, 2020 07:25

Quote:

Originally Posted by dhr90 (Post 2671201)
Does this effect more than one type of engine? Ie just D4? Or D4 VEA and D5 5 cylinder for instance?

I would assume that this recall does not include models with the 5-cylinder engine.

Zebster Oct 13th, 2020 13:08

Mine is now booked in to have this done tomorrow. They say they need it for 1.5 hours, but we'll see!

Will update when it's done.

scoobysn7x Oct 13th, 2020 21:44

I'm confused by this, my car was at the dealers about 3 weeks ago for a alarm issue, when I booked it in they said there were 3 recalls due and they would do them at the same time. One was the seat belt, the other was a manifold, and the final recall was a software one.

I received a letter on saturday for the cooling recall, I phoned the dealer yesterday and they checked and said this recall had already been done when the car was in last time. So I'm not sure if the manifold and the cooling system is the same recall?!?!? Does anyone have a picture of what the cooling system recall looks like, I think its an additional pipe, just wanted to double check if it's been done on mine

Zebster Oct 13th, 2020 22:15

Quote:

Originally Posted by scoobysn7x (Post 2672959)
I'm confused by this, my car was at the dealers about 3 weeks ago for a alarm issue, when I booked it in they said there were 3 recalls due and they would do them at the same time. One was the seat belt, the other was a manifold, and the final recall was a software one.

I received a letter on saturday for the cooling recall, I phoned the dealer yesterday and they checked and said this recall had already been done when the car was in last time. So I'm not sure if the manifold and the cooling system is the same recall?!?!? Does anyone have a picture of what the cooling system recall looks like, I think its an additional pipe, just wanted to double check if it's been done on mine

Mine had a replacement intake manifold a while ago during the 'manifold might catch fire' recall and a significant software update was part of that - to generate a warning and shut down affected cylinders if any intake valves became unable to close due to soot build-up - but my cooling system obviously wasn't done as part of that.

If there's anything to see after mine's had the cooling system recall done tomorrow then I'll take a picture and post it here (unless someone beats me to it).

I'm not aware of a stand-alone software update recall.

scoobysn7x Oct 13th, 2020 23:54

Quote:

Originally Posted by Zebster (Post 2672964)
Mine had a replacement intake manifold a while ago during the 'manifold might catch fire' recall and a significant software update was part of that - to generate a warning and shut down affected cylinders if any intake valves became unable to close due to soot build-up - but my cooling system obviously wasn't done as part of that.

If there's anything to see after mine's had the cooling system recall done tomorrow then I'll take a picture and post it here (unless someone beats me to it).

I'm not aware of a stand-alone software update recall.


Awesome cheers matey,.I'm not sire what the software update/recall was, but the car drives a lot better seems.much more reponaive. The service person checked the recall ID for tbe cooling aystem and said it was defo done when the car was in, just not convinced it was.

Zebster Oct 14th, 2020 13:35

Had the new bleed pipework fitted this morning. My finger is showing where it connects to the header tank (handy there was already a connection point for it) while the other end runs to the top of the rad on that side... https://scontent.fman1-2.fna.fbcdn.n...dc&oe=5FAC62E3

scoobysn7x Oct 14th, 2020 14:55

Quote:

Originally Posted by Zebster (Post 2673082)
Had the new bleed pipework fitted this morning. My finger is showing where it connects to the header tank (handy there was already a connection point for it) while the other end runs to the top of the rad on that side... https://scontent.fman1-2.fna.fbcdn.n...dc&oe=5FAC62E3


Awesome cheers mate I'll have a look tonight, spoke to volvo UK today and they double check and said it had been done last month so hopefully with be right

davB Oct 15th, 2020 12:19

And without the extra hose....
 
1 Attachment(s)
Took a look at my XC60 (2016)

rafikield Oct 15th, 2020 12:22

Quote:

Originally Posted by davB (Post 2673309)
Took a look at my XC60 (2016)

Me too. Took a look at my MY16 XC60, and looks exactly the same as yours.
Except, maybe, a bit dirtier ;)
BR

scoobysn7x Oct 15th, 2020 13:02

Quote:

Originally Posted by scoobysn7x (Post 2673106)
Awesome cheers mate I'll have a look tonight, spoke to volvo UK today and they double check and said it had been done last month so hopefully with be right

Checked mine looks the same :-) so they must have done the recall

MadAlicesDad Oct 18th, 2020 12:08

Quote:

Originally Posted by Zebster (Post 2672964)
Mine had a replacement intake manifold a while ago during the 'manifold might catch fire' recall and a significant software update was part of that - to generate a warning and shut down affected cylinders if any intake valves became unable to close due to soot build-up - but my cooling system obviously wasn't done as part of that.

If there's anything to see after mine's had the cooling system recall done tomorrow then I'll take a picture and post it here (unless someone beats me to it).

I'm not aware of a stand-alone software update recall.

I've just received two separate recall letters for cooling system bleed and a stand alone software upgrade to ECM for a 'plastic inlet manifold' that may melt and deform.
My car had a EGR fault in April 2019 that cost about £1700 to fix, including a new inlet manifold and software 'upgrade' (ie take away low speed torque).

Two things come to my mind:

Could the fault I had have been caused by the problem that this recall is addressing? If so, should the fix have been free of charge?

Could I only need a stand alone software fix because they know my inlet manifold has already been changed (at my cost)?

Zebster Oct 18th, 2020 14:42

Quote:

Originally Posted by MadAlicesDad (Post 2674034)
I've just received two separate recall letters for cooling system bleed and a stand alone software upgrade to ECM for a 'plastic inlet manifold' that may melt and deform.
My car had a EGR fault in April 2019 that cost about £1700 to fix, including a new inlet manifold and software 'upgrade' (ie take away low speed torque).

Two things come to my mind:

Could the fault I had have been caused by the problem that this recall is addressing? If so, should the fix have been free of charge?

Could I only need a stand alone software fix because they know my inlet manifold has already been changed (at my cost)?

Maybe, although the recall for the manifold deformation/fire risk did also include cleaning the EMAP and TMAP sensors. My manifold was not deformed, but the dealer found that the integral 'swirl valves' had become sticky; unfortunately this was outside free replacement under recall, so I had to make a huge fuss to Volvo UK to eventually get a free replacement. I was lucky that the dealer gave me a lot of help in dealing with Volvo.

Sotosound Oct 20th, 2020 08:00

Quote:

Originally Posted by MadAlicesDad (Post 2674034)
I've just received two separate recall letters for cooling system bleed and a stand alone software upgrade to ECM for a 'plastic inlet manifold' that may melt and deform.
My car had a EGR fault in April 2019 that cost about £1700 to fix, including a new inlet manifold and software 'upgrade' (ie take away low speed torque).

Two things come to my mind:

Could the fault I had have been caused by the problem that this recall is addressing? If so, should the fix have been free of charge?

Could I only need a stand alone software fix because they know my inlet manifold has already been changed (at my cost)?

Was the work done by a main dealer? If so, it's probably worth asking them and then taking it from there.

It will also depend, however, upon how supportive a dealer they are.

I've just had the ECM and bleeder hose recalls done to my 2014 V70 D4 by Volvo Maidenhead, and they were very supportive.

The car also went in with a blocked EGR cooler (which had only just come to light during a service by my local Volvo specialist) and Volvo Maidenhead got Volvo to foot the bill for a replacement. So two recalls done and an expensive problem sorted, all for free.

Not quite sure how your situation will play out, and I doubt that you'd get a full refund, but you do need some clarity and the dealer should be able to provide this if nothing else.

I'll keep my fingers crossed.

Craig S Oct 22nd, 2020 09:27

Just had a look at mine and it seems to have the new bleed pipe fitted, at the same time as it had a replacement emap pipe done at the start of September, however, despite this the car is still showing that it has an outstanding recall on the gov.uk website.

The gov.uk website says it should take the manufacturer up to 3 weeks to update its records.

Now as far as I am aware my d4 has now had all of the recalls for the inlet manifold, the seatbelt issue, the radiator bleed pipe.... so I am guessing that volvo have been very slow at updating their records, or is there another recall looming?

rafikield Oct 29th, 2020 15:32

Hi,

My MY16 XC60 D4 VEA went yesterday to dealer, for inlet manifold recall. At the same time, they also did recall R10027 - fitted bleeder hose between coolant tank and radiator.
For anyone interested, newly added hose part no. is: 31274900.

BR

V60D4 Nov 4th, 2020 13:10

Just booked in for a service and the seatbelt recall, and was informed I have an outstanding recall for a bleed pipe. Take it it's this one. Will take some before/after pictures of its not raining when it goes in

Dash300 Nov 4th, 2020 19:14

I have both outstanding. Seatbelt parts not available till December according to my main dealer so will wait for February Service to get both recalls done.

K5 Gus Nov 7th, 2020 13:08

Booked mine in a couple of days ago for the seat belt work to be done in December - no mention of this. Then today got the recall letter from the same garage dated October. Hmmm, they've been really good so far, so will assume just a slip....

Bulleidboy Nov 12th, 2020 12:00

My XC70 goes in for the seatbelt check next Thursday - also having the rear bump stops renewed. I recently received an email from Volvo saying have a "free" software upgrade (not Polestar), so as I use an independent for servicing, I've asked for this to be done as well. Not had any other recall notices about my 2010 car.


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