Wipers simply stopped working - V90 CC
The other day my wife jumped back in her car after driving somewhere and the wipers refused to work. Wiper Service Required was the message on the instrument display. She went through the usual thing of turning off the ignition, then ignition off, get out and lock doors and finally, stopped just short of inflicting physical harm to it but all to no avail.
Wiper Service Required it screamed and the wipers refused to work. Luckily, she was very close to the dealer so in the light rain she crawled there to be told that it requires a 3-hour software update to sort it out. What kind of manufacturer designs a car where a simple software glitch kills such a safety-critical item as the wipers? This car seems to be one software update after another(Sensus crashing update due on the 14th June) and we are seriously tiring of it. I can see it being got rid of in the very near future because if this is what it's going to be like then Volvo is not the marque for us. |
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Just FYI I “fixed” my issues with turning off the car, locking it and leaving it for a while. Not a great fix but something. A software update later and it appears not to have come back. I’ve been offered an old of a family member who has owned it from new. As I’ve done 4k miles last year I’m seriously tempted to sell my Volvo and clear the finance for a couple of years while covid sorts itself out as I’m getting sick of my “60k car” acting like it was programmed by a 2nd high school student. |
I had a software issue related to headlights on our last XC60 which threw an error something like 'headlight system - service required'. Fortunately the lights continued to function. According to the Volvo Master Technician at my dealer the lights had 'lost their calibration'. Fixed by a software reset.
As amadan as said, sometimes glitches can be resolved by turnoff off, locking the car and leaving it for 30 minutes or so - rationale for leaving it is that the car's systems don't all shut down immediately but gradually over a period of time. These glitches are annoying but given the complexity of the car's systems are perhaps not too surprising. There are literally dozens of computer subsystems, each with numerous sensors and potentially thousands of lines of code, all of which has to work correctly, which it does almost all of the time. I suspect that this kind of thing happens across other marques and not just Volvo. |
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I agree with crashbarrier - Volvos lack of software QC is unacceptable. I would begrudgingly accept an issue with the stereo or heating etc but as far as I’m concerned wipers and lights are in the same category as brakes - if they fail they MUST fail safe not just refuse to work. |
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Wipers and lights aren't quite in the same category as brakes. If your wipers and/or headlights fail you could still drive the car safely depending on conditions. |
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Strange how my BMW seems to run perfectly and never has issues with wipers failing or total infotainment system crashing continuously. The same applies to our previous Mercedes. Don’t get me started on the map updates that the car seems incapable of downloading over the air. File too big? Again, my BMW seems to be able to download an update that covers the whole of Europe and not just the laughingly called North West Europe which is basically Great Britain. This car is running out of lives and it won’t take much more for it to be offloaded. |
I really fancy a V90 or V90CC - but stories like these put me right off.
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eternal optimist,
If your name is your life creed then I reckon you’ll be OK with a Volvo. :teeth_smile: Our V90 CC Pro is a really lovely car and until recently we have been very, very pleased with it (our first ever Volvo). It is so solid and has a real feeling of quality. It’s just badly let down by the software systems that are running in the background. I’m sure that thousands of owners will never experience any problems but, for us, this one has really dented our confidence in the car. You begin to wonder what might be next to fail simply because it’s software update needs installing. I am going to contact VOSA and register this wiper issue as I believe it should be a recall and not something to be done when it fails. |
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As previously said - if it’s just the automatic functions that’s not good but it’s still safe, but for them to work at all is just dangerous. As for QC I’m only a sample of one but so far I’ve had the following “fixed by software updates” Parking sensors not activating reliably 360 cameras not activating Mirrors not unfurling/furling Headlight beam came on on auto and wouldn’t go off Wipers would not turn on Car wouldn’t lock Car refused to acknowledge there was a key in the car but ONLY if there was 2 keys in the car This is before we get to the weird oversights - why is my 2020 car still working on a wire for carplay? My 2016 BMW had wireless carplay. I’m not saying the Germans have everything perfect, far from it - my X3 rattled so badly but Volvo are seriously behind the field here. Also if you want to look at geely as a wider brand go and search on some of the issues the polestar 2 owners are having with poor range, software issues, inability to get online on Android infotainment (can’t remember the right name sorry). My car is currently in the garage for its first service and Volvo are arguing the toss about £80 for tyre valve dust caps as in 4k miles all the gold has flaked off them and they look cr4p now. I’ve yet to find out what they’re saying about the creases in the leather (see another thread for this common issue). |
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My 960, 240, V40, 145 and 122S were all equally reliable. The Saabs I've had (99, 9000 and two 9-5's) were almost as robust; the younger they were, the less reliable they were. I've had Mercedes W124's and an original G-Wagen -the W124's and the G Wagen had the same solid, quality feel the XC70 has. What worries me is not so much the mechanical integrity of the V90, but the likelihood of a failure on one or other of the control systems. I really can't stand unreliability. I hired a new XC90 T6 for three weeks in California a couple of years ago - lovely thing. As are the V90's; I'm just not confident that a £15k V90 with 90k miles on it is going to be as reliable, easy to repair or cost effective as what I'm driving today. |
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