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-   -   FRF Motors (Volvo) Swansea (https://www.volvoforums.org.uk/showthread.php?t=57125)

doc_power Apr 15th, 2010 23:14

Just to add my thoughts, a very efficient and timely serive from intial enquiry to very prompt delivery of my volvo part. I will no doubt be seeking your services again! Keep up the good work with flexbility on how the item is sent.
Regards

Doc_power

acshortt5 Apr 16th, 2010 09:19

Simon

Are you having trouble getting parts from Sweden at the moment?

I ask because I think my reverse I/C pipe on my recent order was coming from Sweden.

Clearly any air freight is not going to get into the country atm, will volvo ship parts by truck instead?

Andrew

Rufe Apr 16th, 2010 09:41

Quote:

Originally Posted by acshortt5 (Post 653489)
Simon

Are you having trouble getting parts from Sweden at the moment?

I ask because I think my reverse I/C pipe on my recent order was coming from Sweden.

Clearly any air freight is not going to get into the country atm, will volvo ship parts by truck instead?

Andrew

The Volcanic Ash Cloud which is currently causing lots of problems all over Europe will possibly affect a small number of our orders where parts have to come to us from Sweden. At this point Volvo have only warned us there will be delays with some back order items, but have not said if they will be shipping these items by road freight instead. This should not affect any of our UK customers too much we hope, as 90% of the parts we sell on a daily basis are stocked within the UK generally, though any orders that are due to be sent outside of the UK are going to be delayed by this Volcanic ash cloud.

Andrew your part is on a different type of back order to most parts and may well have been coming to us by road anyway, though I will let you know if I have any updates on this.

Simon

RF82 Apr 16th, 2010 11:29

Hi,

Would you be able to get middle and rear exhaust sections for a 1991 960 2.9 24v saloon at all?

What price would we be looking at if you can?

Thanks,

Rob

Rufe Apr 16th, 2010 14:23

Quote:

Originally Posted by RF82 (Post 653565)
Hi,

Would you be able to get middle and rear exhaust sections for a 1991 960 2.9 24v saloon at all?

What price would we be looking at if you can?

Thanks,

Rob

Hello Rob,

Yes I should imagine I can get these items, please can you complete this form and I will get back to you with prices and ordering details.


http://www.frfvolvo.co.uk/mo-volvo-parts.asp


Many thanks

Simon :)

RF82 Apr 16th, 2010 17:35

Quote:

Originally Posted by Rufe (Post 653656)
Hello Rob,

Yes I should imagine I can get these items, please can you complete this form and I will get back to you with prices and ordering details.


http://www.frfvolvo.co.uk/mo-volvo-parts.asp


Many thanks

Simon :)

Thanks Simon,

Just done this.

TomKlan Apr 22nd, 2010 10:45

Quote:

Originally Posted by Rufe (Post 397280)
My name is Simon and I have worked in the parts department at FRF Motors (a Volvo main dealer) for the best part of the last 10 years. I actually worked in a Nissan dealership parts department for a couple of years before here, selling parts. I have a genuine interest in cars and modifying, involving spending many weekends over the years at various meets and events of every type, camping or staying at most of the tracks around the country for various things. Luckily for me, my partner (lottie) is 100% as keen on cars as i am, belonging to many forums herself, and has allways been happy to join me.


I feel that the fact I have been a fairly big user of many forums over the last 5 or 6 years all helps me provide the service that I would expect to get if i was on the buying side of the equation. Main delaers tend to have a bad name i find, (sometimes it is justified of course, but not all times) and it can feel like an uphill batte at times trying to convince people that not everyone at every dealership is the enemy.


Working in a Volvo main dealer and being a big fourm user meant that eventualy the two came together. First of all i was allways able to offer any help or adivce that i could from the systems i use daily. Then i would sometimes get asked how much i could supply a certain part for, and i would sell a part here or there, though this then quickly snowballed in the amount that i was supplying through mail order, where today it is pretty much a full time job for me. I have the full backing for what I do, from the rest of the parts team in the dealership, though i tend to handle 99% of the enquiries myself. If you send me a message on this or any other site i use0 or to the email, it will allways be myself who is replying to you.


Over the years I have supplied countless parts to internet forum users, all of which have been given the maximum discount by us which varies from part to part. I take the cost price then add a small percentage to that price to hopefully make it the best possible price you will find for the genuine item, even after postage is added generally we will be cheaper than getting it locally. I haven't used gimmicks, I simply give the best possible price at all times.


I would like to add that I personaly have no financial gain from this, i do not make anything extra from this service, (as i have been asked on a few occassions). For me it really is a case of piles of extra work... lol (honest!) but i enjoy doing it and enjoy being able to provide this service to fellow volvo owners.

During normal office hours I am almost always available for help or to give prices for parts although I may not be able to reply to you outside working hours.

Please use this link for all of your parts enquiries:

**FRF MAIL ORDER PARTS ENQUIRIES**.....

and I will always reply at the first possible opportunity.


All quotes given will show the full Volvo retail price, the discounted price you will pay and the cost of postage clearly. I take the service we provide here (to all internet users) very seriously with it getting my priority at all times.


Please continue to use this thread to leave any feedback for our services, it all helps me to be able to continue with what I have been doing for longer I suppose!

Thanks to everyone who has used us past, present and future!

Many thanks

Simon :)

I have to say they are absolutely fantastic, Prices of the items I bought was cheapest I have found, they now what they are talking about and in general very helpful people, I highly recommend to everyone to use their service, all items are genuine Volvo so no worries on quality at all. Thank you once again!

Chrismmoore Apr 22nd, 2010 18:32

S60 2002 Front ABS Sensors
 
What is the cost for both front ABS Sensors

Rufe Apr 23rd, 2010 12:27

Quote:

Originally Posted by Chrismmoore (Post 657256)
What is the cost for both front ABS Sensors

Hi Chris,

I see you found the direct link, as I have already replied earlier this morning to your enquiry sent there.

Simon :)

dave_s13 Apr 23rd, 2010 18:54

Simon.

Parts received with thanks today but I' a tad confused about one of them

I asked for one of these, sent a link to this pic

http://farm5.static.flickr.com/4041/...8f6bf9b8be.jpg

I got one of these????

http://farm5.static.flickr.com/4022/...43aa0fff5b.jpg

After a very brief look that doesn't look like it will fit my car, not 100% sure though. Is it incorrect or an updated part?

My car is a 2002 V70D5 auto.

If incorrect I will be in touch to arrange the correct pipe.

Order ref is 26158.

Thanks


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