Many apologies i have crossed my emails over. The email from gavin at lookers volvo. I assumed it was your colleague. If it is not your dealership i am sorry. Are you and gavin colleagues or not?
FRF WERE NOT THE PEOPLE WHO WERE USELESS IT WAS LOOKERS VOLVO. I APOLOGISE UNRESERVEDLY TO SIMON. |
I have just had a reply to the PM sent to me.
We have NEVER given S80T60James a quote for anything. He sent his message and had his reply from someone called Gavin. There is NO Gavin working at FRF Motors, or ever has been in the 12 years I have been here. No one here has given S80T60James any prices. He sent me a message on 5th February asking for a price for ATF, I replied asking for an alternative registration number or his VIN number as his registration number was not recognised by the Volvo database and he has never even replied to that. To make it clear the above post was not in any way related to us at FRF MOTORS. I hope we can now move on from this and carry on once again as there has obviously been some sort of misunderstanding, as I have no idea who Gavin is? Lyron, special tools do not have retail prices set by Volvo, it is up to each dealership to sell them for a price they choose, and many will not sell them at all. If someone else sold them at a similar price to us then fair enough, I can't control anyone else's prices. Generally from what I have seen where other dealerships sell tools they like to double the price they buy them at, but not here. We gave you your full refund before Christmas as the item was lost in the post as you know, I could not do any more than that (we are still in the process of claiming off the Royal Mail believe it or not). We only offer no obligation quotes, and ALWAYS offer discounts. Simon |
Quote:
Thank you for clearing this up. Simon - FRF MOTORS Ltd, SWANSEA |
Think twice, post once!
Guys - shall we zap this, since it's all proven to be a mix-up? cheers James |
Please just leave it there James, as I do not want people who may have seen part of it thinking something has been hidden by us, better left there now as all is explained and it was nothing to do with us.
I agree though, more care needs to be taken before any accusations are thrown around, please make sure you have the right person before posting reviews, good or bad! Thank you all the same. :) |
PHEW! Glad the mix-up was spotted nice and quick - crisis averted!
other wise i was expecting the other 58,402 members to descend on this thread Glad as is well @simon & co, keep up the fab work, thanks for the recent quote, managed to find some headlight housings down the local re-homing centre, might take you up on the reflectors soon, need to save some pennies all the best s |
Hi, sorry to jump in, I emailed you for a price on a boost control valve..your price £55 plus 2.50 postage..local dealership (20 mins away) £36..sorry.
|
Something sounds fishy there. FRF's pricing is usually reliably significantly cheaper than Darke's. I now only use Darke if I need something low-value, or super-urgently.
cheers James |
Quote:
After discussing this with Beaconsman through email I found they have supplied him with a solenoid for a T4, T5 or T6 high pressure turbo petrol engine up to 1999, (part number 9155936 which is more like that price) but NOT the correct one for his 2000 model diesel engine. I had given the correct price for the correct part which happened to be a fair bit more than he was quoted locally, but I cant help that fact surely! I know that I would not be happy supplying the wrong turbo boost pressure control solenoid and I am unsure why they supplied that one? |
What a Service
Simon
Thanks fpr your quick response and great prices.I will be placing an order by weekend Deckrat1 (vic) Quote:
|
All times are GMT +1. The time now is 10:14. |
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.