Volvo Owners Club Forum

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-   -   Volvo owners club insurance scheme via chris knott insurance (https://www.volvoforums.org.uk/showthread.php?t=108537)

ChrisKnottIns Nov 4th, 2010 12:48

Volvo owners club insurance scheme via chris knott insurance
 
Hi to all!

As some of you may know, we are the Volvo Owners Club preferred insurance provider and have been for over 20 years!

We thought we would advertise details of the scheme on this forum so here goes! -

The scheme is for both standard and modified cars with cosmetic changes and bhp increases by no more than 20bhp.

It starts for ages 22 and over for Comprehensive cover and 19+ for TPFT cover, and you must have at least 1 year's NCB – no introductory discounts are allowed.

All drivers must have held a full UK licence for at least 1 year, and to insure a 'performance' car, there must be at least 1 years experience of driving that, or similar bhp, car. Unfortunately, the scheme is not competitive on all M - Manchester, L - Liverpool, OL - Oldham & SK1-12 - Stockport postcodes, and excludes Northern Ireland.

No more than 1 SP/PC/PL conviction offence per driver and no fault claims in the last 12 months.

The minimum premium is £250 so please don’t ring if your quote is less than this!

I'll view the site regularly and try to answer any queries that you have also.

In the meantime, please feel free to call the New Business Team when you receive your renewal through. A dedicated team, with years of experience, is waiting for your call! (I personally don't do the quotes).


0800 917 2274 or 01424 200477 (if phoning by mobile) & please don't forget to quote the reference found in my signature below and the club name!

pookie Nov 5th, 2010 00:30

As I live in SK8 I'm unable to avail myself of your services. Fortunately there are other brokers who can do what you cannot.


Pookie

zetor160 Nov 5th, 2010 11:45

Sorry, but you couldn't save me anything on my insurance, let alone 82 quid!

Spent a good while on the phone and after being directed to the wrong departments on two occasions by call operatives was then told to find the cheapest quote elsewhere and then ring back again..

If this is 'club' insurance at discounted rates for 'club' members then I am..Needless to say..UNIMPRESSED!!

ChrisKnottIns Nov 5th, 2010 12:33

Quote:

Originally Posted by zetor160 (Post 771796)
Sorry, but you couldn't save me anything on my insurance, let alone 82 quid!

Spent a good while on the phone and after being directed to the wrong departments on two occasions by call operatives was then told to find the cheapest quote elsewhere and then ring back again..

If this is 'club' insurance at discounted rates for 'club' members then I am..Needless to say..UNIMPRESSED!!

Hi
I'd like to look into this because that doesn't sound like our normal process especially considering the success we have with this scheme and the positive feedback we receive. It runs very smoothly so i was surprised to hear this.

Firstly, the phone system is automated! For a new quote, just press 2 then 1.

Secondly our scheme is based on customer profile and we can undercut the 'screen' rates though we can compete with customers own quotes also.

We'd never say call back later with new details unless we saw this as a benefit to the customer.

Therefore, can you pm me your name, postcode and the number you rang us on please and i'll listen to the phone call and report back.

240 Nov 5th, 2010 17:02

Quote:

Originally Posted by zetor160 (Post 771796)
Sorry, but you couldn't save me anything on my insurance, let alone 82 quid!

Spent a good while on the phone and after being directed to the wrong departments on two occasions by call operatives was then told to find the cheapest quote elsewhere and then ring back again..

If this is 'club' insurance at discounted rates for 'club' members then I am..Needless to say..UNIMPRESSED!!

thats exactly what happened to me too, then the quote i was given was ridiculosly high and the person on the phone told me to go elsewhere then if its cheaper!! not a very good service especially as they are recommended by the voc

ChrisKnottIns Nov 24th, 2010 12:49

I hear what you're saying but i've just looked at the last 7 days figures and of the 250 forums we are linked to, this club was the 2nd best in terms of people taking out policies with us so it's working!!!

Oilydad Nov 30th, 2010 11:08

Deleted post.

Oilydad Nov 30th, 2010 11:09

Quote:

The minimum premium is £250 so please don’t ring if your quote is less than this!
Oh...OK. You are not competitive, so I won't bother.

Lost business spawned by greed! My 940 costs me around £189.00 a year Fully Comp .

Absolutely stupid to me. There's a recession on, and you don't want what business is out there?

Sorry mate but you've come across as a typical greedy insurance broker, just touting here for newer car owners.

ChrisKnottIns Dec 10th, 2010 12:32

CHRISTMAS OPENING HOURS
Christmas Eve 24th December - 28th December - CLOSED
Wednesday 29th December - 9am to 5pm
Thursday 30th December - 9am to 5pm
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Tuesday 4th January - 9am to 5pm

minesa240x3 Dec 11th, 2010 00:29

I haven't seen one explanation for the grievances so far?maybe hes still looking into it?

My dear wife had a real hard time just trying to get through and yes she tried and kept trying all day.Eventually she got through to a woman who insisted my car was a turbo(it aint) They cover 250 forums but don't seem to know what my car is?I suggest they brush up on it if they wish to continue working with car related websites.
Don't even bother to mention "classic"or"limited mileage"as they weren't at all interested.

They did save us a very small amount but as I was insuring two cars the hassle was great.We sat down and studied just what cover we had and was horrified to see it covers very little.
My wife rang recently to insure the Limo but of course they don't insure such a thing as it's strangely different to other cars.Even though it's logbook states it's PLG and would only be used for private use.
The lady the other end said it didn't exhist.
I am definately looking elsewhere next time as I want insurance that actually covers me.I thought fully comprehensive was just that,It might as well be third party.Plus as a broker the company they have put us with have a really bad reputation according to a lot of revues we found on the net for not paying out and most said it was highway robbery!
Not a very nice experience and judging by the action taken so far they aren't in a hurry to answer any queries.
Disatisfied member.


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