Central Locking Not Working on Nearside Doors
 

I have a problem with the central locking on my 2015 XC60.

A couple of weeks ago I found that the rear nearside passenger door would not unlock by pressing the key fob. In order for it to unlock I had to press the unlock button on the fob several times until it worked. The door locks ok using the fob.

Today the front passenger door has started showing exactly the same problem.

The doors on the driver’s side work fine and so does the tailgate.

Has anyone else had this issue and know what the problem may be?

Thanks in anticipation

The door lock motors are made of cheese. They were recalled in the US but not in the Uk. Mine went down one at a time but I managed to get them working again using WD40 and flicking the mechanism for a couple of days until it went to we buy any car.

There's a thread on the issue here:-

https://www.volvoforums.org.uk/showthread.php?t=290990

Thanks for that. I take it you had to strip the doors down to apply WD40 to the motors?

Have a look at this thread. I replaced the actuator motors on my N/S front door. Reasonably straightforward repair but takes a while.

https://www.volvoforums.org.uk/showthread.php?t=315765

I had a similar-ish issue recently.

Swapped the 12V battery (which needed replacing anyway) and the locks have been spot on since.

May have been a coincidence, or maybe thre's not enough juice in the battery to clock/unlock the doors? Dunno.

Worth noting that in some cars the lock actuator cannot be opened up to get to the individual motors. This is what I found with my S60 (12MY). I wish I had bought a complete actuator just in case, since having to put it all back together again with the broken actuator, knowing I would have to do the job again, was just depressing!

The good news is that it is possible to take the unit out without too much trouble. The video guides are pretty good. These are the two I found the most helpful for a 12MY S60:

https://www.youtube.com/watch?v=vF-hEtXIT7k

https://www.youtube.com/watch?v=6-NutHD-Jmc
(You don't need to disconnect the wiring harness to the door, there is enough slack to move the inner panel out to get at the actuator.

My actuator is below:
Attachment 154102

So I bought a new actuator from Volvo (£230).

Tip: The new actuator comes with a rubber 'blocking pad' fitted below the release mechanism (the release cable mechanism which is connected to the exterior door handle). It is not obvious and looks like part of the lock initially. You can tell when you compare the new and old units. Remember to remove this after you have fitted the actuator and connected the cables.
If you don't, the door latch will not shut (akin to holding the car door handle in the open position (which is what I think it is designed to do). And you end up taking the door apart again to remove it! (not fun).