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-   -   FRF Motors (Volvo) Swansea (https://www.volvoforums.org.uk/showthread.php?t=57125)

Rufe Jun 28th, 2010 11:00

Just a quick Heads up.

I will be off work on Friday 2nd July and Monday 5th July (this coming weekend)

This will cause a delay in the replies to your enquiries made from Thursday evening and possibly into the middle of that week, but I can only apologise for this, and hopefully it wont be too long before I am back on track once again.

Of course, we will still be open as usual on these days for you to call and place orders with existing order reference numbers, so fortunately this will be unaffected.

Thanks once again to everyone, it really is amazing how successful our mail order service has become over the years, and it is thanks to everyone for your continued custom.

Simon :D

stedman Jun 29th, 2010 11:43

Quote:

Originally Posted by Rufe (Post 695508)

Thanks once again to everyone, it really is amazing how successful our mail order service has become over the years, and it is thanks to everyone for your continued custom.

Simon :D

Actually Simon, it's also due to your fantastic customer service! It works both ways ;) :thumbs_up:

foggyjames Jun 29th, 2010 12:59

Another vote for FRF's excellent customer service. I now buy everything I can from them. They're excellent to deal with, and the parcels always turn up promptly.

cheers

James

stedman Jun 30th, 2010 20:12

Quote:

Originally Posted by foggyjames (Post 696164)
Another vote for FRF's excellent customer service. I now buy everything I can from them. They're excellent to deal with, and the parcels always turn up promptly.

cheers

James

Simon once delivered a parcel PERSONALLY to my doorstep in his birthday suit!

Shocked to say the least ;) :hidesbehindsofa:

foggyjames Jul 1st, 2010 02:33

Quote:

Originally Posted by stedman (Post 697013)
...in his birthday suit!

Is that the "premium delivery" option? :D

cheers

James

Rufe Jul 1st, 2010 14:01

LMAO! You really wouldn't want that to be true mate :animal-smiley-040:

Dragon45 Jul 1st, 2010 14:53

XC90 Side steps
 
Hi
there are at least 6 of us that want to purchase side steps for XC90.
See http://www.volvoforums.org.uk/showth...c90+side+steps
Can you help.
Cheers

Rufe Jul 1st, 2010 16:30

Quote:

Originally Posted by Dragon45 (Post 697496)
Hi
there are at least 6 of us that want to purchase side steps for XC90.
See http://www.volvoforums.org.uk/showth...c90+side+steps
Can you help.
Cheers

Hello,

Yes we can supply these, no problem. We generally supply about 1 or 2 sets a week by mail order, our local courier who takes them is getting a bit bigger each time we see him (these are not light!)

Please can you send the individual requests to my link below (just get each person to send a request). The unit price will be the same regardless of quantity ordered as we offer best possible price from the start, no minimum purchase amount, and they will be sent direct to each person who wants them.

I am off Friday and Monday this weekend, so please don't panic if I cant reply until then. From what I have seen we are considerably cheaper than the best price on eBay these days (I am not surprised by that though)

I hope this helps,

Simon :)

teefin Jul 2nd, 2010 00:33

FRF ultimate service
 
I have just used Simons services for the first time.

What can I say quick response to e mail enquiry, changes no problem and delivery of out of stock item nearly arrived before I ordered it ( ok slight stretch of imagination).

Goods ordered tuesday told they should be in to FRF Wednesday and my neighbour called round thursday afternoon to hand them to me. In addition a huge saving on my local dealer who provided the car I just bought.


FRF :thumbs_up:
Newbie V70 owner

amarshe Jul 3rd, 2010 11:01

Just to say thanks - parts turned up quickly and for an excellent price. Even though DHL managed to lose the spray paint Simon's team sorted out a replacement quick-fast. Great service.


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