Quote:
Originally Posted by bluey_xc90
Just looking at the title of this thread isn't it a bit of an oxymoron given what most people have experienced from main dealers!
Only time I would use them is when I get a new car at some point in the future and have the 3 years fixed price servicing... After that independents or DIY on these XC90's as most of the faults are commonly known and can be fairly easily rectified...
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Well that is kind of what I thought when I phoned Doves Horsham initially and was told their labour charge!! So I booked into an Indie but they couldn't solve the problem even though I was telling them what it might be as I'd read it on here! They were adamant I was wrong. So I took it out of there and booked into Doves and from now on, for an major diagnostic problems, I would start there. In my experience they solved my many problems and within 24 hours when an Indie had car for 4 whole days and didn't get anywhere, not even a correct diagnosis when I was telling them what was later proved to be correct!
Their master technician there is obviously very good - he's the one who dealt with the car. But agree when I was trying to order some Parts/accessories at another time, they were very vague...