Quote:
Originally Posted by ascender
So.... The angle gear and spline sleeve are completely knackered but they have no idea what's caused them to fail. "Wear & tear" is the best guess.
Volvo CS have apparently now agreed to pay 40% towards the bill of £1600, but I feel a bit uneasy in agreeing to this given the sort of failure of key components on a car that's been fully serviced in accordance to their schedule and is only 3.5 years old.
Any advice?
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Is the dealer contributing to this as well ... if not why not? ... I'd ask for more given its service history and ask the dealer what they are putting in the pot ..... afterall it is only 3.5yrs old and dealer serviced ( at the repairing dealers ?).... maybe a word with citizens advice on the sale of goods act.
Hope it helps