It's a tricky thing for the dealers the poor lambs (hah!), we all want cheaper servcing rates and plenty of courtesy cars but expect them to have >£100k worth of cars on a fleet for us to run around in.
My preference would be good service, good value but a rubbish courtesy car, but that's just my opinion. I can more than understand being upset about taking an expensive car in and having to drive a cheap one for a day, but so long as I see the saving on my bill that's fine with me. The problem is I doubt I would see that saving.
Cheers,
John
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