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Originally Posted by Director76
OK thanks will put it in my list - do you know if that can be done over the phone or does the car have to be physically present at a dealer?
It depends I suppose whether the dealership send it with one of their drivers (who may be able to do a proper handover) or just use one of the cheap vehicle delivery companies. Our recent Tiguan lease delivery came with a VW driver who did a pretty good handover explanation of everything.
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No it doesn't need to be at the dealer, just login to the app, 'volvo on call' from your phone, it will ask you to register which you can do on the phone, VIN number etc to be input, press on call button in car and your away - its fairly straight forward and the app walks you through it