Quote:
Originally Posted by Rhuaridh
Hi all, sorry to reopen this thread. First time poster after lurking on the forums for a few weeks. I collected my new XC90 yesterday afternoon from Rybrook in Warrington (who were lovely), but VOC wasn't activated. I asked the person who gave me a tour of the car, and was told I'd have to contact my broker and ask them to get it authorized. Just wondering if this is correct? I'm also leasing with Lex, and assumed it would be activated given their relaxed stance mentioned in earlier posts.
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The broker or lease company will have no access to the systems required to activate the on call. I'd speak to the supplying dealer and ask them to do it for you as they are the only ones (out of the broker, lease company and supplier) who have the ability to do this....
Lex are fine with it being activated these days as long as you remove your link to the car before you hand it back.