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Old Oct 1st, 2020, 21:49   #97
hodgie2019
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Last Online: Oct 15th, 2021 07:25
Join Date: Jul 2019
Location: The UK
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Quote:
Originally Posted by Lonsdale View Post
hodgie2019

From my experience it depends on the dealer, mine (since this issue I've changed to another one) didn't want to admit to this well documented fault and refused to contact Volvo UK without having the car in for testing for 2 days at a cost of £90.

I emailed VCUK after following advise from others on this forum, they agreed to pay the cost of removing the screen and re-bonding it (but not the cost of a new screen if it broke).

It seem best to ask VCUK politely for a "goodwill gesture" and point out that the structural integrity of the car may be compromised.

Ironically it was resealed at the the awkward dealer who on completion of the job said "we look forward to seeing you on you next service", I just smiled and walked away.

As others have pointed out, Volvo don't do the work themselves, the sub it out to a specialist windscreen firm.


HTH

Lonsdale
Lonsdale

Thanks for the direction.
I emailed Volvo UK and they have said exactly that, book in for an inspection and they will cover the cost of a reseal, interestingly not mentioning about who covers the cost if any breakages.
Now to get booked in 👍😁
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