Quote:
Originally Posted by tdw197
Has anyone else signed up for the recent free home charger for Volvo PHEVs and Electrics?
Finally got my email about registering after 2 weeks, but every email since says it may be up to 4 to 5 months. Wondered if anyone has had there’s done yet and whether it really is that long?
|
I ordered my Volvo in June and the dealer didnt mention the free charge point untill I did. They applied on my behalf, New Motion made contact and I completed a survey which I submitted back to them. They then sent me a chargecard but since then nothing from them until quite recently when I received this note;
Dear Daniel,
Thank you for your continued patience while we coordinate your charge point installation. The charge point industry, along with many car and electrical manufacturers, are facing unprecedented challenges at the moment that are causing disruption. We’d like to take a moment to explain why you are facing longer installation lead times than usual.
Global chip shortage
You may have read about this global shortfall of chips and the effect it’s having across a spectrum of electronics industries, as well as car manufacturers around the world. At the same time, market demand for EVs and EV charging equipment is at an all time high. Therefore, delivery timelines for charge point orders may take longer as a result and your installation cannot yet be scheduled.
We understand that any waiting time is inconvenient and we appreciate your patience. Our Customer Care and Sales teams are unable to share any specifics right now but we assure you that once we have more information, we will be in touch again.
For more information about current delivery timelines please read the Frequently Asked Questions on our website.
Kind regards,
NewMotion
Euan Moir, UK Sales Manager
UK The New Motion EVSE Ltd.
3 Waterhouse Square, 138 - 142 Holborn, London,
EC1N 2SW,
The United Kingdom