[davidwf15]

I had a very disappointing reply from Volvo today...

The retailer have tested the vehicle and other vehicles on site, as well as raised a report to our technical team. It has been confirmed that all other Volvo wiper functions the same and this is how all Volvo standard wiper blades function.
You then went on to purchase a set of third party wiper blades and this is not something that the retailer or Volvo would look at refunding or providing any goodwill for

THE FACT THAT I HAD TO PURCHASE THEM was because the Volvo ones did not cure the problem!!!.... and I havent used "3rd party" items, they are from Valeo who are O.E. suppliers to Volvo !

I am very disappointed with their response and lack of commitment to investigate this further considering the safety aspect of vision impairment when it is raining.....what next?.... ombudsman ?

Attached is a pic of the problem with new rubbers fitted and it's not good enough, I feel their response is appalling given their supposed reputation for safety