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Old Oct 30th, 2023, 16:33   #12
Mertz
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Last Online: Yesterday 16:22
Join Date: Nov 2022
Location: Peterborough
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SpeedingParts can't refund import VAT & Duty themselves unfortunately.

They should however, act on your behalf with the carriers who did the outbound and inbound shipping to have them send the refund to you.

Speeding will need to provide the original tracking number and accompanying invoice, together with the tracking number and return invoice of the original item stating that the shipment was returned back to origin. It's in their interest to do so as they won't then have to pay import VAT/duty etc... Once this is then reconciled by EU Customs, Speeding can instruct the carrier to refund you the paid duty/VAT.

Hope that helps/provides some insight. PM me if they get difficult, I deal with customs & carriers all day long at work.
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