[b1mcp]

"Reboot the laptop again
Go to software tab, then advanced, then click send reset.

This worked for me so hope it does for anyone else having this issue

Hopefully this might work for you b1mcp? Let me know if it does"


Thanks for that, I will definitely give it a try. When I first came across the issue I spent a couple of days trying to fix - even re-installing windows and Vida - to no avail. If this works I'll be very happy!