Volvo Owners Club Forum - View Single Post - should I ask for refund or my S60 'fixed' under warranty

MikeGMT · Mar 11th, 2024, 03:32

Sorry to hear of your ‘new’ car problems Engineer. Begs the question, how long and how good is the warranty. As you rightly mentioned it could be a multitude of things that are throwing the Check Engine Light, especially if it is the D4 VEA. Ideally you need to have the codes read by a authorised Volvo Workshop or Independent Specialist with access to VIDA rather than a generic tool that a lot of small dealers use, that way you will get a proper diagnosis of the problem.

If I were in your situation, and you don’t have much confidence or doubtful of the dealer you got the car from, I would give the supplying dealer 2 options. Either a refund, or I take the car to a authorised workshop and they foot the bill. It maybe that they might find a few more things that need attention, and at least you will have a good appraisal of the car. Problem is the dealer may dig in and suggest you give them a chance to put things right first.

Hope you get it sorted to your satisfaction.

* ps. Your original post was in the correct forum, this is for the SPA generation cars.

Mar 11th, 2024, 03:32	#3
MikeGMT VOC Member Last Online: May 30th, 2024 11:21 Join Date: Jul 2012 Location: Kingston upon Hull, E.Yorks.	Sorry to hear of your ‘new’ car problems Engineer. Begs the question, how long and how good is the warranty. As you rightly mentioned it could be a multitude of things that are throwing the Check Engine Light, especially if it is the D4 VEA. Ideally you need to have the codes read by a authorised Volvo Workshop or Independent Specialist with access to VIDA rather than a generic tool that a lot of small dealers use, that way you will get a proper diagnosis of the problem. If I were in your situation, and you don’t have much confidence or doubtful of the dealer you got the car from, I would give the supplying dealer 2 options. Either a refund, or I take the car to a authorised workshop and they foot the bill. It maybe that they might find a few more things that need attention, and at least you will have a good appraisal of the car. Problem is the dealer may dig in and suggest you give them a chance to put things right first. Hope you get it sorted to your satisfaction. * ps. Your original post was in the correct forum, this is for the SPA generation cars. __________________ Volvo V90 D4 CC Pro : Osmium Grey : P* ____________________ It’s a cold day in Wagga Wagga ____________________ Who Knocks the Knockerupper Up Last edited by MikeGMT; Mar 11th, 2024 at 03:46.