Did you get it fixed?
I have a 2017 v40 and have an almost identical problem. The media and radio gradually stopped working over time. Now the infotainment system turns on, but it never connects or lets me go far into the menu without kicking me back out. It’s almost as if the computer is getting stuck.
I can’t connect my phone anymore, radio doesn’t work. But like you I can half scroll through the menus.
It’s infuriating.
Let me know if you find a fix, and I’ll let you know if I find one.
|