Thread: Delayed
View Single Post
Old May 10th, 2010, 16:24   #29
Chinese taxi
Junior Member
 

Last Online: Sep 15th, 2011 15:03
Join Date: Mar 2010
Location: Huddersfield
Default Call me suspicious

I placed my original order for a 2.4 drive in mif March and was given a provisional delivery date of late April. I was then called a few weeks later to be told my 'slot' was no longer available due to discontinued 2.4 option.
I couldn't help thinking that if another customer ordering a top spec T6 (£10k more) wanted that slot, the dealer would take his chances and disappoint the lower spender ?! Call me suspicious.

Then they inform me the spec has all changed and they have no details (back then) and my delivery will be mid - late June. OK, they will honour the fiscal deal, I have a 3 month wait and they get a 3 month older trade in car.

I called last Friday (6th) for a delivery date, but alas no call back. Just called again and waiting call back ! I hope no more delays, this is poor customer service, but what are our options ?
Pull out of deal - Look for a second hand XC60
(By the way, the Audi Q5 cross over delivery is December !)

XC60
D3 Drive
R-Design
Red
Audio / sat-nav pack
Chinese taxi is offline   Reply With Quote