Stupid question but did you try to push it in before pulling it out? Mine just needs a push in to release the pin before pulling it out.....
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Currently:-
MY16 XC90 T8 Momentum, Magic Blue 174k miles.
MY17 V60 T4 Power Blue.
Previously:-
1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5
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