Once they've got your money .....
My dealer (car new) came up against the same thing. Something had literally fallen off - no way I could have broken it off or damaged it - but it was not booked in for its service until a week after the warranty had expired. Fortunately they at least negotiated with Volvo that they would pay for the part if I paid for the labour, but its just yet another nail in Volvo's coffin for me.
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XC60 (2016) SE Lux Geartronic. Previously: S60, S40, V40.
(plus an Audi TT Quattro Roadster for the weekend )
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