[ChrisKnottIns]

Originally Posted by Steve940estate

This year however the quote was considerably cheaper. No proper explanation was given as to why after going over the same thing in previous years things had changed so much, and no need for the engineers report now either.
I had hoped that you had become the Volvo specialists I was expecting from your adverts, and not to rip me off because I had dared to modify my car like most other companies, but I don't think this is the case.

I still don't know the real reason and because of this I have lost a lot of confidence and respect for your company.

So, we've given you the cheapest quote and you think we're ripping you off?

Rates change, criteria change, insurers' appetites change, our panel of companies changes - there could be any number of reasons why this year's quote was much lower than previous years. If an engineer's report was requested previously this implies maybe an engine swap. If you've had cover elsewhere for some time and an MOT or two since installing the engine, the engineer's report becomes superfluous.

If you'd like me to look into this specifically please PM your name and postcode and I'll comment with all the facts to hand.