Quote:
Originally Posted by Chief inspector
Its really not early days for Volvo, they’ve had cars in the price range of ze Germans since day 1.
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i think it is still relatively early days for them in the plus £60k segment and the dealer network needs time to adjust accordingly and after my first 'experience' of their service in my opinion (and by the sounds of it a few others on here) it needs work.
For example...when I booked in my first service the only loan cars they had were V40 (fine car but too small) and certainly not in same bracket as my T8. All other loan cars I've had from Audi or BMW were similar class (5/X5/A6/Q7) or sometimes even better ( I once had an i8 from BMW) as they realise that by exceeding customer expectations often results in brand loyalty.
Also when I booked as per FauxSven I asked for other works to be done which weren't.....and the promised call back to re-book has not materialised....never experienced that ever from Ze Germans.
Maybe it's just my dealer and I should try another......