a reply to my email !!!
i sent an email complaining and had this reply back,not much use really as we all now its a design fault and they won't admit that as they would have to change everyones headlights in the phase one cars,still a reply is better than nothing
I am disappointed the hear of your concerns with the quality of illumination from the dipped beam headlamps. I suggest to rule out any defect or fault, that you take your vehicle to your nearest franchised Volvo dealership, so our trained technicians can assess the functionality.
Please contact me should you require any further clarification.
Kind regards
Peter Ghosh
Customer Communications Manager / Customer Relations
Volvo Car UK Limited
Moderator note
We have been asked that members not publish email or direct dial phone numbers for specific customer care advisers. This may lead to advisers receiving enquiries about cases they are not allocated. Please use the general contact details until your enquiry is allocated an adviser.
Last edited by cumbrianmale; Jan 7th, 2010 at 20:50.
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