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Old Mar 17th, 2019, 12:14   #1
MichaelDH
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Last Online: Apr 2nd, 2024 18:30
Join Date: Oct 2018
Location: Essex
Default Had an accident, need some advice please.

Hi All, my car was assaulted by a bus on Friday which has resulted in damage to the rear wing wheel arch profile and scuffs on the diamond cut face of the wheel itself.

My dealer does not have its own bodyshop so relies on a third party company who only visit once a week for quotations. Call me cynical but this makes me nervous as there's potential for the dealer to pass responsibility to the repairer in the event of a poor end result.

So should I just run with the dealer's contact or seek out recommendations from you guys for Volvo approved repairers in the Essex area? Or alternatively, should I just call Volvo Accident Assistance and let them deal with it? Will they just point me back to my dealer's third party company?

Any thoughts will be much appreciated.
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MY19 XC60 D4 R-Design, manual, Ice White, Xenium, Winter, BLIS.
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