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Old Oct 19th, 2021, 11:28   #9
ewand
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Last Online: Apr 17th, 2024 19:26
Join Date: Jan 2008
Location: Reading
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Quote:
Originally Posted by sk546 View Post
That's terrible, I know most dealers are pretty busy at the moment especially if you need a courtesy car but 2 weeks just to be able to drop the car off for them to look at with this level of fault, bonkers!!
I take it you cant call Volvo assist as the car is still drive-able.
SitRep - car went into the dealer this morning with an expectation they might take 2 days to diagnose and fix. I got a call back 90 mins after dropping it off to say they've found the problem; it's a software problem that Volvo is aware of and they're working to rewrite the software.

No ETA for a fix.
No workaround (I suggested clearing the fault, resetting the hybrid system etc but the did that and it came back)

At this rate I'm pleased that I spend that extra £10K on the Recharge model as I can't drive it in Hybrid mode, and I don't have a charger installed yet

Dealer suggested I call Volvo Customer Support to ask them for info on when the fix is due - like some dude in a call center dealing with front line enquiries is going to know what the development roadmap is like.

Kinda wish I'd bought that Polestar 2 after all...
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