By coinicidence my mum's car is in the garage having a respray on insurance due to vandalism. I called the company doing it (specialist body work/spray company) and they said that Volvo dealership will probably just sub-contract chip repair to local garage or mobile chip repair guy. Results can't be guaranteed, sometimes ok sometimes not. They said touch up paint is never accurate as paint varies slightly in factory when cars built and that it is always darker if not sprayed on. He said for best result smooth chip, fill, respray part panel then laquer entire panel - ARGGG. No way am I having that done for a tiny chip on a lovely new door it might make things even worse. So he said they could mix some paint and paint just into the chip - said it won't be perfect but means it won't rust and doesn't require respray of door.
So my question is ... is this what Volvo dealerships do, i.e. outsource repairs to other places? Is it better therefore to go direct to a specialist respray company used by insurance companies?
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