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Old Dec 17th, 2016, 12:24   #1
Jan Grzyb
New Member
 

Last Online: Jan 11th, 2017 18:08
Join Date: Dec 2016
Location: beaconsfield
Default XC60 Belt + possible engine issue - 50k miles-5 yrs old

Hi All

I took my car to a garage after a warning light came on due to a damaged serpentine belt. I was charged 2 hrs labour, total bill cost £193.00.

After payment, I drove down the road and within 50 metres the engine compression failed.

I then took the car to a main Volvo dealer, they sent me photos showing part of the serpentine belt was in the timing unit causing jumping with possible engine damage. Then I went back to the orginal Garage and had a meeting with Alex (The Owner) I shared the photos showing the sheared belt stuck in the timing belt unit.

He said stated that he felt I was not his responsibility to repair the engine if required. But would give me trade prices.

I said I would pay for the timing kit replacement as it should have been actioned during the initial repair.

I stated there was 50-50 chance of engine damage, as stated by Volvo main dealer.

The garage said he would repair the engine at trade prices. I wanted the initial repair completed correctly and then we review the situation.

He said he did a visual inspection of the time belt area - but did not remove the cover. He said the car was left running for 1 hour, also a colleague said the car was test driven. (These points were not mentioned on the invoice)

He stated that the car had a "recall" issue with the tensioner. He said this may have seized and this was part of the problem.. The Volvo Garage said the tensioner is fine. but does need adjusting at 54k Miles.

I have spoken to a registered vehicle assessors and they say it is a less than 50/50 if I go to court, that I will win. One person suggested an "approximate cause" approach.

I do not think it fair that I may have an engine repair bill. The car is back at original garage but no work has be carried out yet.

What is best practice in this situation.

Thoughts please and thanks Jan
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