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Razer · Dec 29th, 2016, 15:05

Further update:

Having emailed customer care yesterday i just received a call from them apologising for the issues and they have said they will liaise with the dealer to get this resolved to my satisfaction. They advised this was a known issue in previous software builds but were unaware of this being a current issue, i mentioned that this seems to have cropped up since the November update.

I was also advised there would be some form of goodwill gesture once this has been resolved.

Hats off to my dealer for squeezing me in today especially but also Volvo customer care, hopefully this level of attention continues.

Dec 29th, 2016, 15:05	#22
Razer Senior Member Last Online: Sep 11th, 2022 17:51 Join Date: Dec 2005 Location: Surrey	Further update: Having emailed customer care yesterday i just received a call from them apologising for the issues and they have said they will liaise with the dealer to get this resolved to my satisfaction. They advised this was a known issue in previous software builds but were unaware of this being a current issue, i mentioned that this seems to have cropped up since the November update. I was also advised there would be some form of goodwill gesture once this has been resolved. Hats off to my dealer for squeezing me in today especially but also Volvo customer care, hopefully this level of attention continues. __________________ MY17 - XC90 Momentum, 20" Wheels, Polestar, Winter +, rear tints, Heated rear seats, 12" TFT, 360 Camera & BLIS MY14 - XC60 R-Design Nav Lux (2014-2016) MY07 - V70 D5 SE Lux (2009-2014) MY05 - S60 D5 SE (2006-2009)