I never considered phoning Whale, that's good to know, thanks.
Got it working again for now, I think the 1.5 volts on the terminals at the back of the housing was a bit of a red herring. It seems the terminals in the housing had been pushed out of place by the pump connector as I plugged it in. I had to plug the pump in first and then push the connectors in the housing back on from the back of the housing. Once the connection was secure I screwed the housing back on to the caravan. I Need to figure out why the connectors in the housing are moving but at least it's working for now. Not sure why I was only getting 1.5 volts on the terminals yesterday but I'm not going to worry about that too much.
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1999 V70 TDi (auto)
2002 C70 T5 GT Convertible (manual)
2008 XC90 D5 Executive (auto)
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