Thread: Tyre woes
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Old Nov 8th, 2018, 14:08   #24
Joe H
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Last Online: Today 12:33
Join Date: Dec 2002
Location: London
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Quote:
Originally Posted by Joe H View Post
N
I am going to send the photo to Goodyear for their comment if I can find a suitable email address.
Well, credit for a super fast response to my email:
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Our passenger tyres are warranted for 5 years from date of manufacture .
The warranty covers manufacturing and materials but not accidental damage to the tyre, natural wear etc caused during use.
To arrange for a warranty examination please ask the tyre retailer or vehicle dealer who supplied the tyre to arrange the return to us.
....more stuff then........
For further information on returns and the industry standard please see
http://www.btmauk.com/wp-content/upl...nt-process.pdf
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And that last link does seem to be the industry advice on dealing with defective tyres, so may be of use to others.
Joe
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