We really need more information on this matter. In my opinion we have two major issues related to the safety of our cars:
- The theft itself (how)?
- Why Volvo On Call completely fails in every aspects (no last info, no tracking nothing) in this specific situation?
My dealer told me specifically that On Call could not be retrofitted, because it was highly integrated into the heart of the car and the electric modules, and thus it was one of the best tracking and security solutions. That it can be completely neutralized in seconds just sounds wrong.
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