Quote:
Originally Posted by Clan
you won't find one carrying out fraud , and it isnt the dealer as a whole it is down to one or two individuals if you get problems ..
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I'm inclined to think the situation has improved, but for instance at every 6,000 mile service was that done on my 940 after I had to move from the Dulwich main dealer to one in a different area, a new set if brake pads were fitted and when I queried with the service manager the quantity was told that it was correct for the car to use them like that. I started going to an indi and my brake pads started doing 70,000 miles between changes.
Volvo did ring me unasked and asked about my views on the service I was getting from that dealer. Volvo eventually took the franchise away from that dealer I'm pleased to say.