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Old Feb 15th, 2018, 19:41   #17
rozza
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Last Online: Feb 8th, 2021 10:21
Join Date: Nov 2004
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Smile Rear O/S door stuck and won't open- any advice?

Been in to have my lock sorted. Was initially told that my vehicle was not on the Volvo list for a contribution for the repair so it would cost me full whack, about £250 for one lock.
I had laboured the safety aspect of this, especially for children in the rear seats, and the MOT failure aspect. Also that it was obviously a well known problem for them.
They did offer to talk to Volvo and see if they were prepared to contibute but it was unlikely, and if anything, they doubted if would be more than 50%!
My spirits lifted when, on collecting the car they said there was no charge - Volvo would carry it!
Beginning to restore my faith in Volvo a bit but the whole question of these failures appears to be being handled deliberately to try and keep it low key and minimum cost to them. Unless the customer kicks, they will charge!
They also admitted that they had "about two a month" with these faults. If that is just one dealer then there are a lot of these faults across the country.
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