Quote:
Originally Posted by BilboBaggins1
Hi,
I am after a bit of help.
I have an XC60 D5 that has just shed it's auxiliary belt which then took out the cam belt. Crunch! I always get it MOT's, serviced and repaired at the same garage and they have been great in the past.
The alternator and I assume belt were only replaced by my garage less than 500 miles ago. The alternator was replaced due to bearing issues. At the time I mentioned that the tensioner pulley was probably the problem because the rescue guy had stuck in his long screw driver and we had had a listen after he got it restarted. Lots of chirping and grinding. After the alternator was replaced it did all sound better, so I assumed it was all ok.
The garage are now facing me with a huge bill, almost 3K and I'm not sure it should be me paying.
Any thoughts on this.
Many thanks
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Was the aux belt and tensioner changed at the 54000 mile service ? who was responsible for the 54000 mile service ? Is there an outstanding recall or service campaign on the Aux belt and tensioner ?They would not necessarily have changed the belt just because the alternator was changed , was the Aux. belt on your bill ?
This is where the dealers earn their bread , knowing what is what and keeping your car out of trouble . ... It is quite complex The Aux belt and it's tensioner .