May 4th, 2021, 13:56
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#827
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Premier Member
Last Online: Yesterday 23:08
Join Date: Jul 2012
Location: Lenzie
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Quote:
Originally Posted by forbsie09
Tried calling these guys many times now, if you press option 4 - for parts, no-one EVER answers ! It rings for a while, then goes onto an answering machine, I've left a message, but no-one has returned my call !
So, I tried calling again, but pressing sales knowing someone would answer, then I asked if he can put me through to parts, the guy who answered (I didn't take note of his name) was quite abrupt, and said NO, you have to call the parts department phone number, I said I've called the phone number on your website, do they have a separate number ? he said, I don't know ? I said cant you put me through, please, he (even more) abruptly said, NO I cant !! I asked why, he very rudely and in a quite condescending manner said, WELL, I never set up the phone system, did I ?
What a horrible place, I most definitely will NOT be giving them any business
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I've been using them for a number of years and always found them to be excellent.
It's a shame you have had a negative experience with them as they are very useful for hard to get spares for older cars
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V70 D5 SE Geartronic 215bhp Saville Grey 2012MY
940 LPT Manual 1996
740 SE 1990
Last edited by griston64; May 4th, 2021 at 14:34.
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