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Old Dec 3rd, 2019, 22:33   #13
Clan
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Last Online: Yesterday 22:26
Join Date: Jun 2007
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Quote:
Originally Posted by hodgie2019 View Post
They had the car for two weeks. I got it back from them yesterday.
Basically the independent report said my fault for not checking oil level inline with the Volvo guideline. However Volvo state that do nothing with the oil until a message is displayed. But I do know I checked the oil myself.
They are just not playing ball at all. So it seems that I have to do the donkey work to prove it is not due to poor general maintenance.
what did the independent report say about the cause and what had happened inside the engine ? And what had been carried out previously to the engine ?

How do they know you didn't check the oil ? You get a warning right in front of you long long before it runs out of oil , It should go from service to service anyway without using a sump full of oil ....
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