Quote:
Originally Posted by ChrisE
DodgyKen
The latest UK XC60 broshure which I have just looked at shows the 75kg manual & 90kg automatic that I refer to throughout this topic & which Volvo say is correct. It is the owners handbook which is wrong.
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Chris is 75kg for a manual the actual legal specification set by Volvo?
as so far despite a lot of mails no one anywhere will put there name on record
in fact if its a simple misprint why havent Volvo informed the owners after all thats simple to do
And why is the european specs diffrent from UK?
This isnt a new thing by the way these misprints have gone on for a fair while now
And how is a misprint in the XC60 handbook linked to misprints on the V70 range?
Why have all brochures been removed yet the website remains unchanged in many cases
Im also aware website disclaimers do stand up where a disclaimer in brochure and handbook dont
The dealers if pressed will only quote figures that are given now on the website, wont pick the phone up and ring there contacts
If its a string of genuine misprints thats cool, inform people etc but this isnt happening here in UK
Many are paying fortunes in solicitors trying to get a correct answer
In my case VCUK are now arrogant and rude even refusing to talk about this
In my case after 6 months my supplier of the vehicle has given up trying to get a definitive answer and ended the contract I know of a couple of others in my boat
The topic starter clearly at wits end after what seems similar encounters.
Im suprised so many of us are oblivious as it goes
Theres serious consequences as ive found out should your insurance be voided because of all this
Resale values and not to mention buying something unfit for the purpose should be a consideration
Im not going to be part of a hanging squad but something clearly is very wrong in a lot of areas
Customer service skills now to be fair has to be failing and a recall or at least a letter of informity should of been issued to owners of these cars informing them of the situation
Again the same cars in Europe remain unchanged, in fact newer models still carry the "misprints"
My question is where does genuine misprints and mistakes stop and blatant misrepresentation start?