[pierremcalpine]

Originally Posted by sv70

Hi has anyone had a similar problem to this-i have vida which works fine on my car,however my pal who bought a V70 on my recommendation and has fault codes asked me to read the codes,but my vida won't get up the codes,it recognizes the car in bringing up the vin no but the strip where it says-''diagnostics'' stays in a grey colour not black like all the rest of the functions,and when i click it sometimes it will come up in blue,i have tried clicking everything to no avail,i don't understand why it reads mine and not his i have never tried to read any other car barring mine,so is it my set up or his car has a communication problem,any thoughts are greatly appreciated,cheers

This is going to sound strange but I’ve had some luck clicking on the software tab first before going to diagnostics. On my version at least it seems to wake up the software to the news connection.

I’ve also found that it gets stuck on the original vehicle sometimes. Run the Dice diagnostics to make sure it’s alive and well and then get it to “read” the new vehicle.