Your description is very similar to that given in the Haynes manual, except that their first step is to remove the glovebox! D'oh, i doubt very much that a Volvo technician would do that! I would suspect that a Volvo technician would do the job in about 15-20 minutes, but it does seem a very fiddly job for something that's meant to be done every service, and one wonders whether it's sometimes skipped.
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