Quote:
Originally Posted by BTXC90
+ 1 for this view.
I can understand if the sales side of the dealership doesn't know or doesn't want to talk about technical stuff.
I don't think there is anything wrong in expecting the service side of the team to be on top of the technical things,
More so when some customers (like many of us here) understand this stuff and would like to know the details.
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Update -
Car ready for collection, will pick it up tomorrow
Dealer says it was a software update plus something to do with VDDM.
Battery tested OK, didn't have to replace it seems.
Also asked me to uninstall and install the VoC app on the phone.
Will get more details when I meet them tomorrow.