Something sounds decidedly strange here.
You say the car is new so the warranty would be via Volvo UK & any dealer would recoup the costs of repair from them.
What was the nature of the failure, only reason I could see Volvo UK washing their hands of any responsibility would be in the event of a major failure that's been caused by either a customer issue or supplying dealer negligence.
If you purchase a car from Car-Wow or the like the dealer could be anywhere in the country & you'd not be expected to return it to the supplying dealer for work under warranty.
__________________
Current 2015 XC60 D5 AWD - Caspian Blue
Previous 2012 XC60 D5 AWD - Seashell Metallic
Previous 2005 S60 D5 Geartronic - Gunmetal
Previous 2001 C70 T5 GT Auto Convertible - Saffron
Previous 1999 S40 XS - Silver
|